PLANE PAL SELF-INFLATING TRAVEL PILLOW（SG）

 

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Tired of travelling with overtired children? Plane Pal is here to make your life easier. Simply inflate in the footwell, and sit back and relax as your kids rest or sleep in a seated or lying position. Plane Pal can be used in the bulk head row and in premium or regular economy seats. Inflating to fill the space Plane Pal can fit any sized seat. Make your life easier whether on a plane, train, or car. Approved on over 50 airlines!

 

 

Plane Pal is not a toy. Use under direct supervision. Do not use as a flotation device. Do not jump onto Plane Pal. Take care to avoid sharp objects when you open, pack, store and inflate. Do not over inflate Plane Pal.

The information provided is indicative only and provided on a "best endeavours basis", based on responses from airlines and/or previous customer experiences. In using this information, you accept we can't be held responsible should the airline refuse use. Refunds are not allowed where a third-party carrier refuses a Plane Pal's use.

You accept full responsibility for contacting your carrier prior to purchasing to check they don't expressly exclude the use of a Plane Pal onboard, as policies can change frequently e.g from our experience, we do find that depending on who you speak to the answer can change back and forth during one phone call!

 

 

Clean Plane Pal with a soft, damp cloth. Do not immerse in water, or machine wash, or tumble dry. Do not use chemicals to clean Plane Pal. Should Plane Pal receive a puncture, discontinue use immediately.

 

 

Most airlines are happy to allow the safe use of Plane Pal as per our instructions:

• Plane Pal is to be used in the window seat or the middle seat in the centre rows
• Plane Pal is not to be used during take off or landing
• The child's seatbelt remains fastened at all times (you can request an infant extender belt to help with this)

Aircrafts are private property and airlines ultimately decide what is/isn't allowed on their flights. However, of the airlines we have encountered, the good news is most are supportive of our mission 'to make travel luxurious for all families'. And we are adding new airline partners constantly! 

The following airlines have advised via their customer service that they allow Plane Pal: 

Aegean Airlines
Aer Lingus
AirAsia
AirAsia India
AirAsia Indonesia
AirAsia X Indonesia
AirAsia Japan
AirAsia Malaysia
AirAsia X Malaysia
AirAsia Philippines
AirAsia Thailand
AirAsia X Thailand
Air Canada
Air Europa
Air India
Air Japan
Air Vanuatu
Alaska Airlines
All Nippon Airways (ANA)
Alliance Airlines
American Airlines
Cathay Dragon
Cathay Pacific
Cebu Pacific
China Airlines
China Eastern
China Southern
Delta Air Lines
Easy Jet
Eva Air
Etihad Airways
Fin Air
FlyBe
Garuda Indonesia
Hong Kong Airlines
Iberia Airlines
Iceland Air
Japan Airlines
JetBlue
Jetstar Pacific
KLM Royal Dutch Airlines
Latam Airlines
Lux Air
Malaysia Airlines
Malindo Air
Norwegian Air
Oman Air
Peach Aviation
Philippine Airlines
Royal Jordanian Airlines
Samoa Airlines
Scandinavian Airways
Scoot
Silk Air
Singapore Airlines
Southwest
Swiss Air
Thompson Air
Vanilla Air
Vietnam Airlines
Virgin America
Virgin Australia
WestJet

 

 

 

To Inflate 

Important:

• Plane Pal cannot be used during takeoff and landing as the aisles and exits must remain clear.
• Always follow any instruction given by the crew.
• Plane Pal is to be used where it will not obstruct other passengers. Please review seating the information provided here and ensure you reserve your seating prior to travel.
• Your child's legs, not their head, should rest on the Plane Pal.
• Please keep your child's seatbelt fastened at all times in case of turbulence.

Step 1: 

Once the captain has turned off the seat belt sign after take off, unpack your Plane Pal. From top to bottom, there are 3 parts: The yellow air- pressure safety release valve, the black and clear manual inflation plugs and the green self-inflation device. To begin, unplug the clear and black manual inflation plug. Stretch your PlanePal into shape. This reduces inflation time as it sucks in air as you stretch! Close the plugs and check your yellow safety valve is closed tight.

Step 2: 

Place your Plane Pal onto the floor between your seat and the seat in front, where it will be used. Plane Pal can be used in three different ways depending on the amount of space in front of the seat. On a budget airline (with limited space) use Plane Pal upside-down. On an airline with more available space, use Plane Pal right-way-up. In a bulkhead or bassinet row, use Plane Pal right-way-up and turn lengthways.

Step 3:

To begin inflating, unscrew the green cap from the pump at the bottom. Push the black button on the pump to begin inflation. Allow Plane Pal to inflate to approximately 85% capacity to allow for pressure changes on board the aircraft.

Once Plane Pal is 85% inflated (squishy, not hard), press the black button on the pump to stop it. Screw the green pump cap back on. You are now ready for your child to recline, snooze or play.

 

SAFETY NOTE: Your child's legs, not their head, should rest on Plane Pal. Your child's seatbelt should be secured around their hips, not their chest, and fastened at all times in case of turbulence.

During extended long haul flights you may need to top up the air in your Plane Pal as changes in air pressure can cause contraction that decreases the volume of air.

 

TO DEFLATE 

For rapid deflation: open both the manual plug and unscrew the yellow air-pressure valve. Ensure you refit your yellow valve immediately after deflation.

To pack Plane Pal away, roll it up starting at the end with no valves. Once rolled, place inside your Plane Pal bag.

Clean Plane Pal with a soft, damp cloth – do not use chemicals. Do not immerse in water, or machine wash, or tumble dry.

Should Plane Pal receive a puncture, discontinue use immediately.

 

TO CHARGE 

Connect a USB-C cable to the pump to charge. You can do this while the charger is still fitted to the Plane Pal or remove it by simply twisting the grey cylinder anti-clockwise. To re fit simply insert and twist clockwise.

30 min charge should allow for up to 20 inflations. However we recommend a short charge time prior to each adventure.

 

 

What does it come with?

• Self-inflating Pillow Only
• Built-in Rechargeable Pump
• USB Charging Cable
• PlanePal drawstring backpack

Will Plane Pal fit all plane seats? Will it sit flush with the seat?

Plane Pal is designed to fit most economy airlines and most standard, bus and train seats. Plane Pal is designed so that it has 3 sizes. It can be used upright or upside down to fit the space between your child’s seat and the seat in front. In most cases it will sit flush with your child's seat.

By inflating Plane Pal in position, you can adjust the level of inflation to ensure a snug fit that is level with the seat. PLANE PAL CAN BE USED IN BULK HEAD OR BASSINET ROWS, SIMPLY TURN IT LENGTHWAYS. FOR EXTRA LARGE AREAS YOU MAY BE ABLE TO USE 2 PLANE PALS. SEE INSTAGRAM FOR EXAMPLES.


Who can use a Plane Pal?

Plane pal was designed with children between 2-8 years old in mind, as they can utilise the product to its full potential and extend their legs or lay flat. Adults tend to only be able to sit crossed legged or with their legs set to one side. For many adults just being able to raise their legs helps them to travel more comfortably

Can an infant (child under 2 years) use a Plane Pal?

If you choose to purchase a seat for your infant or are lucky enough to have a spare seat allocated to you on your flight then Plane Pal can most certainly be used. Plane Pal is highly effective for infants and toddlers if used correctly. It is important to closely monitor your toddler to ensure they do not roll off the seat or Plane Pal. It is vital that their seat belt remains fastened at all times to avoid injury.

What are the dimensions and how much does it weigh?

Inflated the Plane Pal measures: 57cm x 47cm x 37cm and weighs 900 grams (0.9 kg).

A deflated Plane Pal stowed in the Plane Pal travel bag measures approx. 40cm x 16cm x 10cm.

What is the maximum weight capacity?

Maximum weight capacity is 90 kg.

How do I inflate my Plane Pal?

Plane Pal comes with a pump for inflation. It can also be inflated manually by simply blowing it up. PLEASE NOTE: You may need to top up your Plane Pal during the flight. This is due to changing air pressure at different altitudes impacting the air inside your Plane Pal. Plane Pal is made to withstand expanding air pressure, however, contraction can occur and require a small amount of additional inflation.

How long does it take to inflate and deflate?

Inflation takes around 2 - 3 minutes and deflation about approximately 3 seconds.

Can I inflate my Plane Pal without the pump- My pump makes a whistling noise?

Yes, you can manually inflate your Plane Pal by simply blowing it up. This may help those families trying to minimise bulk when packing. It depends on how much ‘puff’ you’ve got. The tube that connects the pump to the pillow does "whistle," this is unavoidable. Thankfully the noise of the aircrafts engines mask this and it is barely audible. Furthermore, pumping slowly reduced the noise.

How do I look after my Plane Pal?

Plane Pal should be stored in a cool dry place when not jet-setting around the world. If your Plane Pal gets dirty simply wipe it down with warm water, a mild soap and wash cloth. Plane Pal cannot be put in a washing machine and should not be submerged in water. Ensure your Plane Pal is not jumped on, exposed to heat or sharp objects and it should have a long and happy life. Each time you prepare to travel you should inspect your Plane Pal and practice inflation to ensure it is in good condition and has not been damaged in transit or storage.

 

6 MONTH PRODUCT WARRANTY LIMITED WARRANTY CONDITIONS

1. All Plane Pal products are warranted for 6 (SIX) months from the date of purchase, subject to the terms and conditions contained herein.

2. The product will be repaired or replaced by Plane Pal Asia, if, at their sole discretion, it is found to be faulty within the warranty period.

3. This warranty only applies to products sold and distributed by planepal.sg and its authorised dealers and or retail outlets.

4. This warranty only applies to products that are proven to be purchased with an official receipt of purchase from planepal.sg and it’s authorised dealers and or retail outlets.

5. This warranty only applies if the product has been used in accordance with the manufacturers instructions under normal use and with reasonable care subject to all terms and conditions set out in this document.

6. This warranty is not transferable. This warranty is only valid for the original purchaser and does not apply to any subsequent purchaser/end user. 7. This limited warranty does not cover any of the following: + Defects or damages resulting from misuse of the product; + Defects or damages from abnormal use, abnormal conditions, improper storage, improper cleaning, unauthorised repair, neglect, rough handling, abuse, accident, alteration, improper installation or where the item has been punctured by an object. + The cost or delivery or transportation of the product to the dealer; + Normal wear and tear;

LIMITED WARRANTY TO THE EXTENT PERMITTED BY APPLICABLE LAW, THIS LIMITED WARRANTY IS YOUR SOLE AND EXCLUSIVE REMEDY AGAINST PLANE PAL ASIA (FAR EASTERN TRAVEL SAFETY PTE LTD) AND PLANE PAL ASIA’S (FAR EASTERN TRAVEL SAFETY PTE LTD) SOLE AND EXCLUSIVE LIABILITY IN RESPECT OF DEFECTS IN PRODUCT. HOWEVER, THIS LIMITED WARRANTY SHALL NOT EXCLUDE NOR LIMIT ANY OF YOUR LEGAL (STATUTORY) RIGHTS UNDER APPLICABLE NATIONAL LAWS. TO THE EXTENT PERMITTED BY APPLICABLE LAW PLANE PAL ASIA (FAR EASTERN TRAVEL SAFETY PTE LTD) DOES NOT ASSUME ANY LIABILITY FOR LOSS OF OR DAMAGE TO PROPERTY, FOR ANY LOSS OF PROFIT, LOSS OF USE OF PRODUCTS OR FUNCTIONALITY, LOSS OF BUSINESS, LOSS OF REVENUES OR LOSS OF ANTICIPATED PROFIT, INCREASED COSTS OR EXPENSES OR FOR ANY INDIRECT, OR SPECIAL OR CONSEQUENTIAL LOSS OR DAMAGE. TO THE EXTENT PERMITTED BY APPLICABLE LAW, PLANE PAL ASIA'S (FAR EASTERN TRAVEL SAFETY PTE LTD) LIABILITY SHALL BE LIMITED TO THE PURCHASE VALUE OF THE PRODUCT. THE ABOVE LIMITATIONS SHALL NOT APPLY TO DEATH OR PERSONAL INJURY CAUSED BY DEFECT OF PRODUCT IN MATERIAL, DESIGN AND WORKMANSHIP. PLANE PAL ASIA (FAR EASTERN TRAVEL SAFETY PTE LTD) RESERVES THE RIGHT TO CHANGE PRODUCT FEATURES AND WARRANTY PROCEDURES WITHOUT NOTICE.

 

 

Hi. I'm Sam.

As a mother of 3 who loves travel, I wanted to create a product that would help families reduce the stress associated with travel. Technology has given us so many more ways to entertain our children while in transit, but little has been done to improve the comfort of families travelling with children. Whether you are on board a plane, train, bus, camper van or car, our product will enhance your travel experience!

Travel with kids can be very stressful! I have been that mother desperately rocking a screaming child whilst pacing the aisle. I have also been the mother pinned under twin sleeping toddlers for 6 hours straight, with dead legs and a desperate need to visit the bathroom. I am not sure which was worse...

Plane Pal solves both dilemmas. Now your child can stretch out and fall asleep or simply relax, without their legs dangling. And you can enjoy having your lap and your arms to yourself. But remember Plane Pal isn't just for use on plane's. We've had lots of adventurers use them in cars, and on trains and buses! Wherever your family is headed, I hope that Plane Pal will help you and your family enjoy the journey and not just the destination.